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  • New Commissioners sworn into office in a ceremony presided over by Chief Justice, Martha Koome, at the Supreme Court Building, Nairobi - 9th Dec 2024
  • The new Chairperson of the Commission, Mr. Charles Orinda Dulo is sworn into office - 9th Dec 2024
  • Ms. Dorothy Jamator Kimengech is sworn into office as a Commissioner- 9th Dec 2024
  • Hon. Charles Njagua Kanyi is sworn into office as a Commissioner- 9th Dec 2024
  • CAJ Management team welcomes the newly sworn in Commissioners - 9th Dec 2024
Commission on Administrative Justice
  • Lodge Complaints online
  • Submit feedback online
  • Complaints Management System
  • Feeback submission tool
  • Reporting Guidelines under ATI Act, 2016.
  • Ombudsman's Access To Information (ATI).
  • Implementation Access To Information (ATI).
  • 14th Edition Reporting Framework FY 2024-2025
  • Complaints Handling Guide

About Us

The Commission On Administrative Justice-Office Of The Ombudsman, Is A Constitutional Commission Established Under Article 59(4) Of The Constitution, And The Commission On Administrative Justice Act, 2011. The Mandate Of Office Of The Ombudsman Is Two-Fold, And Extends To Both National And County Governments. Firstly, The Commission Has The Mandate Of Tackling Maladministration (Improper Administration) In The Public Sector. In This Regard, The Commission Is Empowered To, Among Other Things, Investigate Complaints Of Delay, Abuse Of Power, Unfair Treatment, Manifest Injustice Or Discourtesy. Secondly, The Commission Has The Mandate Of Overseeing And Enforcing The Implementation Of The Access To Information Act, 2016.

Our Mission

To Enforce Administrative Justice And Access To Information In Kenya Through Complaints Resolution And Public Education For Efficient And Effective Service Delivery.

Our Vision

A Society That Upholds Administrative Justice And Access To Information.

Core Values

  • Responsiveness
  • Independence
  • Fairness
  • Transparency
  • Integrity