A patient can finally travel to India for kidney transplant following the processing of the passports for the donor and the caregiver by the Immigration Department.

According to Mr. Omollo, his sister Mary, and wife, Edith, who are (donor and the caregiver, respectively) applied for passports on 24th April 2019 to accompany him to India for treatment and were promised that the passports would be processed in ten working days. However, twenty-three days later, the passports had not been processed jeopardising their trip to India. The delay subjected him to untold suffering since he had become exposed to infections and had to go for dialysis on a weekly basis which made the condition more difficult to cope with, forcing him to highlight his predicament through social media (Twitter) on 16th May 2019.

The Commission promptly took up the issue with the Director of Immigration on 17th May 2019, with an opinion that the applications be considered with utmost urgency. The applicants, Mary and Edith, were finally called by an officer of the Department to collect their passport on Tuesday, May 21, 2019.

Mr Omollo expressed their gratitude for the Commission’s intervention.

We got all the passports ready yesterday (21st May 2019) morning. I want to thank you and the Ombudsman team for the good job you are doing. Be blessed,” he said.


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